Frequently Asked Questions

Frequently Asked Questions

What materials are used in LEXUCCI products?

Our leather jackets are made from premium quality, genuine leather, meticulously selected for its durability and texture. Our hoodies and sweat T-shirts are crafted from high-quality cotton blends for maximum comfort and style.

Are the leather jackets handmade?

Yes, our leather jackets are handcrafted with attention to detail, ensuring a unique and high-quality product. Each jacket is carefully crafted by skilled artisans to meet our rigorous standards.

How do I choose the right size?

We provide a detailed size guide on our product pages to help you find the perfect fit. For specific measurements or if you need further assistance, please contact our customer service team.

What is your return and exchange policy?

We offer a 30-day return policy on all items. If you’re not satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. For detailed information on our return process, please visit our Returns & Exchanges page.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our carrier’s website.

Do you offer international shipping?

Yes, we offer international shipping to various locations. Shipping rates and delivery times may vary depending on the destination. For more information on international shipping, please check our Shipping Policy.

How do I care for my leather jacket?

To maintain the quality of your leather jacket, we recommend storing it in a cool, dry place and using a leather conditioner periodically. Avoid exposing it to direct sunlight or moisture.

Can I customize my jacket?

Yes, we offer customization options for select products. We’re excited to explore new ways to enhance our offerings and appreciate your interest.

How can I contact customer service?

You can reach our customer service team via email at info@lexucci.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.