Return and Exchange Policy
At LEXUCCI, we want you to be completely satisfied with your purchase. Our Return and Exchange Policy is designed to ensure a smooth and hassle-free process if you need to return or exchange an item. Whether you received a product that doesn’t meet your expectations or need a different size, we’re here to help. Please review our policy for detailed instructions on how to proceed with returns or exchanges. If you have any questions, feel free to reach out to our customer service team at [email protected].
Return and Exchange Policy: Hassle-Free Shopping with LEXUCCI
Order Cancellation
If you are not completely satisfied with your purchase, you can return your item(s) within 15 days of delivery for a refund or store credit. Please note the following guidelines:
- Requests must be made within 15 days of delivery.
- No requests are accepted after 15 days.
- Exchanges may take 10-15 business days to ship.
- Refunds / Store credits are processed after receipt and assessment of the returned item.
- Refunds / Store credits may take 15-20 business days.
- Shipping costs are non-refundable.
- Products Return Shipping costs are incurred by the customer.
- Restocking fees apply to returned items.
- Damaged or used products are not eligible for return/exchange. on it
Contact Us
If you have any questions or need assistance with your return or exchange, please contact our customer service team at:
- Email: [email protected]
- Address: 2541 Bozeman Lane
- Phone:+1(972)357-8794